End-to-end operator-grade playbooks — the actual systems we run on our own brands and our clients'.
15 essays tagged playbook
BRAND Most eCommerce UX advice still optimizes for 2018 — slow product pages, blog-style category browsing, no thought to AI shopping agents. Here's what actually moves conversion AND ranking in 2026, including the new factor nobody's writing about: how AI shopping agents read your site.
SEO SEO didn't die in 2024 — it absorbed GEO. This is the full 2026 playbook for ranking in Google AND getting cited in ChatGPT, Perplexity, Gemini, and Claude. No fluff, no theory.
BRAND Every brand voice now sounds the same because everyone uses the same AI to write it. Brands with actual personality — specific points of view, weird-but-consistent voice, named operators — stand out more in 2026 than at any time in the last decade.
CONTENT Most 'best content marketing examples' lists are nostalgia tours — Dollar Shave Club's 2012 video, Red Bull Stratos, Old Spice. Here are 8 campaigns from 2024-2026 that moved real numbers, what made them work, and what's portable to a smaller operator's budget.
BRAND Market segmentation models from 2020 (demographic, behavioral, psychographic) still mostly work in 2026 — except the line between them moved. Here's how segmentation actually plays out for marketers when AI agents are doing some of the buying, with the framework we use across our portfolio.
SOCIAL X is still the highest-velocity audience-building platform for B2B operators in 2026 — if you write threads, not tweets. The algorithm rewards specific behaviors and punishes others, and most accounts get it backwards.